Careers

About the organization

Destination Ontario is the lead tourism marketing organization for Ontario, Canada. We market Ontario to travellers from around the world, inspiring them to make Ontario a must-see destination and to return again and again.  

Working collaboratively with our tourism partners is key to our success. We support our partners through content and product amplification, joint partnerships and delivering a visitor-first approach to our marketing. 

Established in 1999, Destination Ontario, legally the Ontario Tourism Marketing Partnership Corporation, is an agency of the Government of Ontario’s Ministry of Tourism, Culture and Sport. 

Teams at Destination Ontario

The organization is supported by staff at the corporate office in Toronto and in Northern Ontario. Our teams also staff nine Ontario tourism offices across the province.

Some of the areas we hire for include: 

• Customer service and trip planning supports 
• Marketing and creative services
• Broadcast and media services
• Partnerships and industry relations
• Travel trade
• Digital content and technology  
• Data and insights 
• Finance and corporate services  

The hiring process 

Destination Ontario is committed to being an organization that reflects the communities we serve while fostering a culture that is diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable. 

We welcome applications to our available job openings from all individuals who are interested and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. 

As an agency of the Ontario Public Service (OPS), Destination Ontario is supported by OPS hiring processes and practices. For more information about the hiring process, visit the OPS Hiring webpage.  

Current opportunities

Destination Ontario Summer Student Tourism Ambassador

This summer, join our team and help visitors discover Ontario. Work as a Destination Ontario Summer Student Tourism Ambassador and learn about travel experiences across Ontario – from thrilling attractions to natural wonders and urban adventures. Share your knowledge and passion with locals and visitors to Ontario to help them have unforgettable travel experiences in our province.

About Ontario Travel Information Services

• Part of Destination Ontario, an agency of the Ontario Ministry of Tourism, Culture and Sport
• A team of knowledgeable Travel Counsellors that provides customized travel information, trip planning and visitor services to locals and visitors to Ontario
• Delivers visitor information services across multiple channels including in-person at 9 Ontario Travel Information Centres (OTICs) throughout Ontario, the 1800-Ontario toll-free tourism number, virtually using video conferencing, by e-mail, and through roaming visitor information services at events, attractions and tourist areas

We value your interest in travel and tourism and want to provide you with the opportunity to broaden your network and gain further knowledge about tourism in Ontario. There are many benefits to working as a Destination Ontario Tourism Ambassador.

Benefits

• Orientation and training sessions to set you up for success 
• Participate in tourism product familiarization tours either in-person or virtually 
• Gain certified customer service and travel counsellor skills through in-person and online training 
• Mentorship from experienced Travel Counsellor staff
• Learn more about Ontario and how to promote it to visitors from all over the world 
• Build your professional network by connecting with Tourism Industry Partners
• Experience working in the Ontario Public Service (OPS) 
• Flexible work schedule
• Uniform provided
• Salary range: $16.55 - $17.40/hour

Skills and Knowledge

• Strong customer service skills through job, educational and/or voluntary experiences
• Excellent communication and interpersonal skills
• General knowledge of the geography of Ontario
• Passion for travel and tourism
• Ability to work in a team environment
• Retail experience is an asset
• Fluency/knowledge of a second language is an asset 

Eligibility

• Must be enrolled in a full-time study program (high school, university, college, etc.) and intend on returning to school in Fall 2024 or be within 6 months of graduation from a post-secondary institution
• Canadian citizen, or be legally entitled to work in Canada (minimum 15-year-old to work in Ontario) 
• Available to work May/June to Labour Day 
• Available to work up to 35 hours/week on weekdays and weekends with some evenings, including statutory holidays

How to Apply

Find the closest Ontario Travel Information Centre to you.

Send your cover letter and resume by email to the contact for your preferred Ontario Travel Information Centre listed below. 

Toronto, Union Station - Cinzia Worek, cinzia.worek@ontario.ca

Barrie - Jenn Irving, jennifer.irving@ontario.ca

Sault Ste. Marie - Angela Romano, angela.romano@ontario.ca

Niagara Falls - Lidia Romeo, lidia.romeo@ontario.ca

Windsor - Lidia Romeo, lidia.romeo@ontario.ca

Tilbury - Lidia Romeo, lidia.romeo@ontario.ca

Bainsville - Sylvie Veenstra, sylvie.veenstra@ontario.ca

Hawkesbury (Chute à Blondeau) - Sylvie Veenstra,  sylvie.veenstra@ontario.ca

Pigeon River (Neebing) - Angela Romano, angela.romano@ontario.ca

Due to a high volume of applications, only those selected for an interview will be contacted.

Additional Information

The OPS is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint to learn more about the OPS commitment to advancing racial equity, diversity, and inclusion. The OPS is an innovative, responsive, and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable.

To find additional job opportunities available in the Ontario Public Service, visit the OPS Career Portal.